Terms of service

Last Updated: October 8, 2026

These Terms of Service (“Terms”) govern your access to and use of seese.pro and any purchase made through SEESE PRO.

SEESE PRO is operated by YES OR NO, United Arab Emirates (“SEESE PRO,” “SEESE,” “we,” “us,” or “our”).

By accessing our website, placing an order, or using our services, you agree to these Terms together with our Privacy Policy, Return & Refund Policy, Shipping & Delivery Policy, and any other policies referenced on our website.

Nothing in these Terms excludes, restricts, or overrides consumer rights that cannot legally be excluded under applicable law.

1. Eligibility and Lawful Use

By placing an order, you confirm that you have the legal capacity to enter into the transaction under the laws applicable to you.

You agree not to use our website, products, services, payment systems, or communications for fraudulent, unlawful, abusive, or unauthorized purposes.

You are responsible for using purchased products safely, lawfully, and according to applicable instructions and their intended purpose.

2. Product Information

We make reasonable efforts to present product descriptions, specifications, photographs, videos, colors, dimensions, features, bundles, accessories, and other product information accurately.

However, minor differences may occur due to:

• Manufacturing variations.
• Product revisions.
• Screen or display settings.
• Photography or lighting.
• Packaging updates.
• Supplier or production changes that do not materially alter the product's advertised function.

Images and videos may contain props, accessories, environments, or demonstration items that are not included with the purchased product unless expressly stated as included on the applicable product page or selected bundle.

The contents of your purchase are determined by the product description, bundle, and variant selected at the time of purchase.

Only products, bundles, variants, and accessories shown as available for purchase at the time of ordering may be purchased.

Nothing in this section permits us to provide goods that are materially different from what was advertised or limits mandatory rights relating to misdescribed or non-conforming goods.

3. Product Availability

Products are subject to availability.

We may:

• Limit quantities.
• Discontinue products or variants.
• Update product specifications.
• Change available bundles.
• Temporarily suspend sales.

If we cannot fulfill an order after payment because of unavailable inventory or another fulfillment issue, we may cancel the affected order or item and provide the refund required by applicable law.

4. Prices, Currencies, and Promotions

Prices are displayed in the currency shown on the applicable website experience, market, cart, or checkout.

Where local-market currencies are supported and enabled, customers may see prices and complete transactions in the currency associated with their applicable market.

For example, supported customers may see:

• United Kingdom — GBP
• United States — USD
• Canada — CAD
• Australia — AUD

The currency displayed at checkout is the transaction currency used for the order, subject to Shopify, Shopify Payments, the applicable market configuration, and the selected payment provider.

Currency conversion may result in minor differences due to exchange rates, market pricing, or rounding.

Prices, discounts, promotional offers, free gifts, bundles, and promotional terms may change or end at any time before an order is placed.

A promotion available at one time does not create an entitlement to the same price or promotion on a later purchase.

Discount codes and promotions may be subject to additional conditions and generally cannot be combined unless expressly permitted.

5. Pricing and Website Errors

Although we make reasonable efforts to maintain accurate information, typographical, technical, pricing, currency, inventory, promotional, or system errors may occasionally occur.

Where permitted by applicable law, we reserve the right to correct an obvious error.

Where reasonably necessary, we may also cancel an affected transaction.

If we cancel an order because of such an error after payment has already been received, we will refund the amount paid for the cancelled item or order.

Nothing in this section limits rights that applicable law does not permit us to exclude.

6. Orders and Acceptance

Submitting an order does not necessarily mean that we are required to accept or fulfill it.

After an order is submitted, we may perform:

• Payment authorization.
• Fraud screening.
• Address verification.
• Inventory verification.
• Security checks.
• Other reasonable order checks.

Where permitted by law, we may decline or cancel an order before fulfillment for legitimate reasons including:

• Payment authorization failure.
• Suspected fraud or unauthorized payment activity.
• Incorrect pricing or material website errors.
• Inventory unavailability.
• Shipping restrictions.
• An incomplete or materially incorrect delivery address.
• Suspected misuse of promotions.
• Orders that violate these Terms or applicable law.

If an order we cancel has already been paid, we will provide any refund required under applicable law.

7. Payment

You agree to provide current, complete, and accurate payment and billing information.

By submitting a payment method, you represent that you are authorized to use it and authorize the applicable payment provider to process the transaction.

Payments may be processed by third-party providers including:

• Shopify Payments.
• PayPal.
• Card-payment processors.
• Banks.
• Card networks.
• Other payment providers available at checkout.

Transactions may be subject to:

• Payment authorization.
• Fraud prevention.
• Security screening.
• Currency conversion.
• Regulatory checks.
• Risk assessment.

These checks may be carried out by us, Shopify, payment providers, banks, or other financial institutions.

8. Fraud Prevention and Order Verification

To protect customers and our business, we may review transactions for:

• Suspected fraud.
• Unauthorized payment activity.
• Unusual ordering behavior.
• Address inconsistencies.
• Payment inconsistencies.
• Other risk indicators.

Where reasonably necessary and permitted by law, we may request additional information to verify an order before shipment.

We may delay, decline, or cancel an order where reasonable fraud or security concerns cannot be resolved, subject to applicable law.

We may retain and provide relevant transaction records to:

• Shopify.
• Shopify Payments.
• PayPal.
• Banks.
• Card issuers.
• Payment processors.
• Shipping providers.
• Regulators.
• Other authorized parties

where reasonably necessary to investigate suspected fraud, unauthorized transactions, disputes, or chargebacks.

9. Order Changes and Cancellations

Orders may enter processing shortly after they are placed.

Requests to modify or cancel an order are not guaranteed once processing or fulfillment has begun.

Once an order has been packed, fulfilled, or shipped, we may be unable to stop or modify it.

Any mandatory cancellation or withdrawal rights provided by applicable consumer law remain unaffected.

Additional cancellation and return rules are described in our Return & Refund Policy.

10. Shipping and Delivery

Shipping and delivery are governed by our Shipping & Delivery Policy.

For orders delivered to the United Kingdom, our standard displayed delivery estimate is generally:

3–5 business days from order confirmation

under normal operating and carrier conditions, unless a different estimate is displayed for the applicable order.

Delivery timeframes are estimates unless expressly identified as guaranteed.

International orders may be fulfilled through different:

• Warehouses.
• Fulfillment partners.
• Shipping routes.
• Logistics providers.
• Carriers.

The fulfillment location may depend on product availability, customer destination, inventory allocation, and operational requirements.

Customers are responsible for providing complete and accurate delivery information.

Nothing in these Terms transfers delivery risk to a consumer earlier than permitted by applicable law.

11. Returns and Refunds

Eligible products may be returned within 30 days after delivery in accordance with our Return & Refund Policy.

All voluntary returns require prior authorization.

Before returning a product, customers must contact:

support@seese.pro

and receive return instructions.

Eligible voluntary returns are subject to the conditions stated in our Return & Refund Policy, including requirements relating to:

• Product condition.
• Included accessories.
• Components.
• Manuals.
• Promotional items.
• Return authorization.
• Return shipping.

Return shipping costs for eligible voluntary returns are generally the customer's responsibility unless we agree otherwise or applicable law requires otherwise.

Nothing in these Terms limits statutory cancellation, withdrawal, refund, repair, replacement, or other consumer rights that cannot legally be excluded.

12. Damaged, Defective, Incorrect, or Misdescribed Products

If a customer receives a product that is:

• Damaged.
• Defective.
• Incorrect.
• Missing an essential component.
• Materially different from what was ordered.
• Materially misdescribed.

the customer should contact:

support@seese.pro

as soon as reasonably possible after discovering the issue.

We may request reasonable evidence such as:

• Order number.
• Product photographs.
• Packaging photographs.
• Shipping-label photographs.
• A description of the issue.
• Video evidence where reasonably necessary.

Depending on the circumstances and applicable law, available remedies may include:

• Troubleshooting.
• Replacement components.
• Repair.
• Product replacement.
• Partial refund.
• Full refund where appropriate or legally required.

Nothing in this section restricts mandatory consumer remedies.

13. Customer Responsibilities

You agree to:

• Provide accurate order information.
• Provide accurate billing information.
• Provide accurate contact information.
• Provide a complete and accurate shipping address.
• Review your selected product before ordering.
• Review your selected quantity.
• Review your selected bundle.
• Review your selected variant.
• Review your selected plug type where applicable.
• Review your currency and delivery information.
• Use products according to their intended purpose.
• Follow available instructions and reasonable safety precautions.
• Cooperate reasonably when we investigate delivery, damage, defect, fraud, or payment issues.
• Provide truthful information and authentic evidence when making a claim.

You are responsible for damage caused by misuse, unauthorized modification, improper maintenance, abuse, neglect, or use contrary to reasonable instructions, except where applicable law provides otherwise.

14. Product Use and Safety

Our products must be used responsibly and only for lawful and reasonably intended purposes.

Do not use a product in a manner that creates an unreasonable risk of:

• Injury.
• Property damage.
• Fire.
• Electrical hazard.
• Battery damage.
• Other foreseeable danger.

Customers are responsible for reviewing available product instructions and warnings before use.

Children should not use equipment requiring adult supervision without appropriate supervision.

Nothing in this section excludes liability that cannot lawfully be excluded.

15. Batteries, Chargers, and Electrical Components

Products containing batteries, chargers, motors, or electrical components should be operated and stored according to applicable instructions and reasonable safety practices.

Battery performance may vary depending on:

• Usage intensity.
• Temperature.
• Charging practices.
• Storage conditions.
• Product age.
• Operating conditions.

Normal battery degradation over time is not necessarily a manufacturing defect.

Damage resulting from:

• Incompatible chargers.
• Unauthorized modifications.
• Improper charging.
• Misuse.
• Exposure to unsuitable conditions.

may not qualify as a product defect, subject to applicable consumer law.

16. Reviews and User Content

If you submit a review, photograph, video, comment, testimonial, or other content to us or through features intended for public submission, you represent that you have the right to provide that content.

You must not knowingly submit content that is:

• Fraudulent.
• Misleading.
• Unlawful.
• Infringing.
• Threatening.
• Deceptive.

Where permitted by applicable law and the relevant submission process, you grant us a non-exclusive license to display and use content that you intentionally submit for publication in connection with our store and products.

We will not knowingly represent a review as verified or authentic where doing so would be misleading.

17. Intellectual Property

The SEESE PRO name, branding, website design, original text, graphics, logos, product-page materials, photographs, videos, and other original content owned or licensed by us are protected by applicable intellectual-property laws.

You may not reproduce, republish, commercially exploit, distribute, modify, or use our protected content without authorization except where permitted by applicable law.

Nothing in this section claims ownership over intellectual property belonging to third parties.

18. Prohibited Conduct

You may not use our website or services to:

• Commit fraud.
• Facilitate unauthorized transactions.
• Provide deliberately false order information.
• Provide deliberately false claim information.
• Interfere with website security.
• Interfere with website functionality.
• Introduce malware or malicious code.
• Impersonate another person.
• Infringe intellectual-property rights.
• Infringe privacy rights.
• Abuse promotions or discounts.
• Abuse returns or refunds.
• Abuse chargeback processes.
• Engage in unlawful activity.

We may restrict access or decline future transactions where reasonably necessary to protect our business or users and where permitted by applicable law.

19. Third-Party Services

Our website may rely on third-party services including:

• Shopify.
• Shopify Payments.
• PayPal.
• Payment processors.
• Currency or localization providers.
• Shipping carriers.
• Fulfillment providers.
• Tracking services.
• Analytics providers.
• Marketing providers.
• Other technology providers.

These third parties may operate under their own terms and privacy policies.

We are not responsible for independent third-party acts or services to the extent liability may lawfully be excluded.

However, this section does not remove any responsibility that applicable consumer law places on us as the seller.

20. Payment Disputes and Chargebacks

If you believe there is a problem with your order, we encourage you to contact us first at:

support@seese.pro

so that we can investigate and attempt to resolve the issue.

If a payment dispute, PayPal claim, chargeback, or other payment-related proceeding is initiated, we may provide relevant evidence including:

• Order information.
• Payment records.
• Customer communications.
• Product information.
• Fulfillment records.
• Shipping records.
• Tracking records.
• Delivery confirmation.
• Available proof of delivery.
• Other evidence relevant to the claim.

We may contest claims that we reasonably believe are inaccurate, fraudulent, duplicative, or unsupported.

Nothing in these Terms prevents a customer from exercising a payment-dispute or consumer right that cannot legally be restricted.

21. Warranty and Product Rights

Any express warranty provided for a product will be subject to the warranty terms communicated with the product or on our website.

Nothing in these Terms removes any mandatory statutory warranty, legal guarantee, conformity obligation, repair right, replacement right, or other consumer protection that cannot legally be excluded.

Product warranty coverage does not generally apply to problems caused solely by:

• Normal wear and tear.
• Misuse.
• Accidental damage.
• Unauthorized modification.
• Improper maintenance.
• Failure to follow instructions.

This is subject always to applicable consumer law.

22. Disclaimer of Warranties

To the maximum extent permitted by applicable law, we do not provide warranties beyond those expressly stated by us or required by applicable law.

We do not guarantee that the website will always operate without:

• Interruption.
• Delay.
• Technical error.

Product performance may vary depending on operating conditions, usage, maintenance, environment, and other factors.

Nothing in this section excludes statutory warranties, legal guarantees, conformity obligations, or consumer rights that cannot legally be excluded.

23. Limitation of Liability

To the maximum extent permitted by applicable law, SEESE PRO and YES OR NO will not be liable for indirect, incidental, special, or consequential losses that:

• Were not reasonably foreseeable; or
• Arise from misuse of a product, unauthorized modification, failure to follow instructions, or circumstances for which liability may lawfully be excluded.

Where liability may lawfully be limited, our aggregate liability relating to a specific purchase will not exceed the amount paid for the affected product.

This limitation does not apply where liability cannot legally be excluded or limited, including liability that applicable law imposes for:

• Death or personal injury caused by negligence.
• Fraud.
• Fraudulent misrepresentation.
• Mandatory consumer protections.

24. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims reasonably resulting from:

• Your unlawful use of our website.
• Intentional violation of these Terms.
• Infringement of third-party rights.
• Fraud.
• Deliberate misuse of our services.

This section does not require a consumer to indemnify us for matters for which we are legally responsible.

25. Privacy

Our collection and processing of personal information are described in our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as described in that Policy and as permitted or required by applicable law.

26. Changes to These Terms

We may update these Terms from time to time to reflect changes in:

• Our business.
• Products.
• Services.
• Website.
• Technology.
• Payment providers.
• Fulfillment arrangements.
• Legal requirements.
• Other operational matters.

Changes will apply prospectively from the effective date of the updated Terms.

Changes will not retroactively remove rights that have already arisen under applicable law or an existing transaction.

The latest version will be published on this page with an updated Last Updated date.

27. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will apply only to the maximum extent legally permitted or will be severed where necessary.

The remaining provisions will continue in effect.

28. No Waiver

If we do not immediately enforce a provision of these Terms, that does not automatically waive our right to enforce it later.

29. Governing Law and Consumer Rights

These Terms and our business operations are governed by the applicable laws of the United Arab Emirates, subject to mandatory consumer-protection and jurisdictional rights that may apply to customers in their country or region.

Nothing in these Terms deprives a consumer of protections or rights that applicable law does not allow the parties to waive by contract.

30. Contact Information

SEESE PRO
Operated by YES OR NO
United Arab Emirates

Email: support@seese.pro

For questions concerning an order or these Terms, please include your order number where applicable.